We are taking measures to ensure the welfare of our employees during this unprecedented time. We are closely monitoring government guidance and ensuring that we follow this. 

Currently, we are continuing to dispatch orders using the services below. As a result of the ongoing situation delivery times have been extended and may take longer than estimated. As the situation changes we will let you know here. 

Best wishes to you,

The Royal London Team


Orders placed before 2pm (UK time) are dispatched the same working day. Orders placed on the weekend and on bank holidays will be shipped the next working day. During bank holiday periods delivery times may change.


Free delivery on all orders (1-2 days) 



We dispatch orders to the EU via our distribution centre in Ireland within 3 working days of receiving it. We have extended delivery times to account for this. As a result of this all orders to the EU will be delivered without additional taxes, fees or duties on delivery.

Free worldwide delivery on all orders (7-10 days) 

You will be notified when your order is dispatched and provided with a tracking number. If you are not at your delivery address when delivery is attempted a card will be left allowing you to rearrange delivery or collect from your local depot.


As the recipient you are responsible for all import duties, customs and local sales taxes. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be. The shipping company will contact you once your items are in customs to let you know the cost. This may delay your delivery time as it will be your responsibility to pay the necessary charges for local authorities to release the goods.